Ignoring a Canonical URL

Some sites use a canonical URL to group pages together for Search Engine Optimisation purposes. These Canonical URL's are read by SessionCam and are used, by default, to override the URL seen in the address bar. There are two ways to ignore these:

1) Add a single line of JavaScript to tell SessionCam to ignore any canonical link on a page (preferred option):

<script type="text/javascript">
window.sessioncamConfiguration = { IgnoreCanonicalLink: true };

2) Ask our team to stop using the canonical link for you. Our Customer Success team can  help configure this option for you in our console settings. We need to know the URL of the page being affected so we can check this out for you.