If you don’t want SessionCam to capture the full IP address of your site visitors for privacy reasons, we can anonymize the octets of the IP address as below
No anonymisation (eg. 220.127.116.11)
1 octet (eg. 18.104.22.168)
2 octets (eg. 22.214.171.124)
3 octets (eg. 126.96.36.199)
4 octets (eg. 0.0.0.0)
Please note that the IP address is anonymized before being stored on any SessionCam servers, so we wouldn’t be able to recover these at a later date.
We’re unable to anonymize the IPs on sessions that have previously been recorded.
In order for the anonymized IPs setting to be put in place on your account, contact the support team on [email protected].