Launching Playback of Recorded Sessions directly from Universal Analytics or SiteCatalyst
If you use either Universal Analytics or SiteCatalyst to review your website analytics, you can import the SessionCam SessionID into that tool and, with our free Chrome Extension, you can launch the Session Replay direct from the analytics tool.
To obtain the SessionID to pass into Google Analytics or SiteCatalyst, you use the instructions in the help article here: Obtaining a user's SessionID
With additional help here to explain how to pass to Universal Analytics: Importing SessionID's into Universal Analytics
Once the SessionID has been passed into your analytics tool, you can either use the SessionID to create the playback URL: https://console.sessioncam.com/Console/Recordings/PlaybackSession?sessionId=xxxxxxxxxxxxxxxxxxx
Use our Google Chrome Extension which will automatically turn the SessionCam SessionID into a playback link.
The free Chrome Extension can be found here: Google Chrome Playback Extension
Note: The session replays will only be available to play back if they fall within your data retention period.
If you would like to extend the period your sessions are retained for, please contact firstname.lastname@example.org