How do I change my SessionCam payment plan?

Upgrading/downgrading your paid subscription

If you would like to increase or decrease the number of page views that we record per month contact [email protected].

Please include the following details in your email:

  • Your name
  • Your website address
  • The number of page views you would like to record per month going forward
  • When you would like the increase/decrease to take effect.

We will then email you with details of your new monthly payment.

Pausing your subscription

If you would like to pause your subscription email us at [email protected] with the following details:

  • Your name
  • Your email address
  • Your website
  • The length of time you would like your account paused for

Once we have this information we will email to confirm this has been completed.

Cancelling your SessionCam account

If you would like to cancel your subscription, contact [email protected].

Please include the following details with-in your email:

  • Your name
  • Your email address
  • Your website address

We will then cancel your subscription and no further payment will be collected.

You will still be able to access the SessionCam console to view recorded sessions for your retention period but recording will be switched off.

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