SessionCam Cookies

The following cookies are set when a visitor navigates to a website that has SessionCam recording enabled...

1st party permanent cookie: sc.UserId
Used to identify an individual unique visitor (set for one year). The SessionCam reporting console can re-sort recorded sessions by a unique visitor. This means that multiple visits from the same unique visitor over a selected date/time range can be aggregated.

1st party session-expiry cookiesc.Status
used to store the recording status through the visitor's session. This cookie is set on the first load of SessionCam. It stores whether SessionCam is to record the session or not. This cookie also stores data for whether ServiceTick web surveys are configured to launch for given hostname.

1st party session-expiry cookie: sc.ASP_NET_SESSIONID
Used to identify the individual user session. This cookie provides the details needed to compile a recording showing multiple pages visited during a visitor’s unique visit to a website.

3rd party session cookie: sc.ASP_NET_SESSIONID
Only used when a visitor goes across multiple domain names belonging to the same client within a single visit
This cookie is always set but only used in the specific situation of SessionCam users who have websites where the content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of a visitor’s session across multiple domain names.

1st party SessionCam Test cookie: SessionCamTestCookie
Deleted after being set. This cookie is set when SessionCam initialises and is only ever used to ensure we can read and write cookies. Once this cookie has been set it is deleted immediately and if the cookie fails to set, SessionCam will not attempt to record.

1st party permanent cookie: sc.OptOut
Used to identify users preference about data capture (set for one year). The SessionCam recording JavaScript can detect this cookie to determine if a user has requested never to be recorded, or to have their information fully masked out. This cookie value is controlled from the following pages: and