Integrating SessionCam and Usabilla

Usabilla provides a website feedback solution used by some of the worlds top brands. Utilising their feedback solution with SessionCam's session replay provides the key link between hearing a customers frustration (or praise) and visualising where that has come from by watching exactly what they did on your site.

Have you recently added a new feature, or maybe running an A/B test? you might want to gain customer feedback directly from your site, but the words alone don't tell you enough, bringing SessionCam into the equation allows you to see just why that feedback was left.

Integration relies on a piece of Javascript being added to your page along with the Usabilla code and SessionCam's tag. You can find all the details in Usabilla's help article here: Linking Usabilla Feedback and SessionCam Recordings (External)