Product Announcements

June 20 2018

  • Update to the Key Journey screen to filter by Hostname.


June 7 2018

  • BugFix. Update to the Error Trainer (our error detection feature) to fix an issue with the way in which it was retrieving CSS files. This fix helps resolve the cases where errors are being incorrectly picked up and are not visible in playback.


June 6 2018

  • Removal of “today’s” data option from the Funnel Insight’s date picker.
  • Minor UX improvements to the Key Journey's overview screen.


May 31 2018

  • Improvements have been made to both recording and replaying of sessions, as well as addressing a number of bugs.


May 24 2018

  • An update to the Error detection feature with largely improved error detection capabilities. The results will be noticed within the Opportunities Dashboard and the Error screen.

May 23 2018

  • Adobe Analytics Bi-directional integration now supports multiple 'Report Suite id's' (separated by a semi-colon in the AA authentication settings) in the console.
  • Various Adobe Analytics Bi-directional integration and Key Journey UX improvements
  • Product Admin Users can delete Journeys (in addition to Funnels) on the Key Journey overview screen:


  • A configurable limit on how many results return when using the Field Value filter:



May 11 2018

  • Bug Fixes. Various around Error Reports and Exporting of Error Report data


May 3 2018

  • Bugfix. Key Journeys show data, but Journeys shown in Funnels does not on some accounts
  • Provide a client Opt out mechanism of recording


April 26 2018

  • Bugfix. Missing link analytics data on some accounts
  • Display “browser error” messages during Playback


April 25 2018

  • Back-end improvements to Adobe Analytic bi-directional integration
  • Display the 30 day date range limit for key journeys in the console


April 19 2018

  • Bug Fixes. Various to Playback, including recording efficiencies


April 12 2018

  • Bug Fixes. Various enhancements to Error Detection.
  • Errors screen can be filtered by Devices and Browsers
  • Error Screen - Playback to open at point of error
  • Error screen Graph and Table data can be exported


April 11 2018

  • Increasing stability of the bi-directional integration processors and widening access to bi-directional integrations within the console
  • Adobe Analytics Bi-directional integration goes live for all customers

April 3 2018

  • Bugfix. Not picking up imported CSS to identify errors
  • Bugfix. No converted revenue appearing in some funnels
  • Track Browser Errors - Recording changes
  • Error screen UX improvements


March 28 2018

  • Bug fixes to Adobe Bi-directional integration and improved stability measures


March 22 2018

  • Bug fixes to scrolling issues in Playback


March 19 2018

  • Customer Service Managers can add multiple IP overrides to an hostname


March 13 2018

  • Implements the final phase of the pipeline which surfaces Adobe Analytic segments in SessionCam console filters.

March 8 2018

  • Bugfix. New heatmap downloads service to use Chrome.


March 6 2018

  • New filtering by Hostname on Error screen added
  • Clearing filter data on the error screen resets the screen to the default state


February 28 2018

  • Adobe Analytics bi-directional integration beta released


February 21 2018

  • Bugfix. 5 seconds skip on a mobile recording sometimes caused a touch point would remain on screen


February 15 2018

  • Bugfix. Error screen not loading for some users


February 13 2018

  • New Error dismissal feature for Product Admins users
  • Updated Error reporting accuracy
  • Opportunities Dashboard becomes a top-level navigation item
  • New 'Close Tour' functionality added to existing tours
  • Bugfix. Screen resizing misaligns windows during a feature tour
  • Bugfix. Opportunities Session List was not correctly sorted by CS Score
  • Bugfix. Opportunities 'No Funnels' tile styling broken
  • Bugfix. "Unknown" location recordings were missing an identification icon


January 25 2018

  • Update to Qubit Integration code
  • Update to Custom JS Processing - The ability to fire "Custom Javascript" from the console will now be executed before a recording has started.
  • Input field starring now includes attributes with 'password' in the name
  • Added field name expiration to a list of automatic fields for exclusion


January 18 2018

  • Exit Page field included in Exported data
  • Day 1 Experience Tour added to Recordings and Playback for Free Trial users


January 17 2018

  • Deployment of Adobe bi-directional integration UI changes only


January 15 2018

  • Day 1 Experience Tour added to struggle pages
  • Bugfix. Error messages truncated for Error Tiles in Opportunities for all users


January 12 2018

  • Bugfix. Issues resolved around the implementation and migration of clients onto the new Alerts platform


January 8 2018

  • Bugfix. For the “IsPotentialTrackingBeacon” method was persistently raising an exception in Asset Processor logs
  • Adobe bi-directional integration update for more accurate bounce rates within Adobe Analytics
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